COVID-19: Ready to welcome you back

PROTOCOLS IN OUR FACILITIES

• All facilities are disinfected daily
• You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
• Room keys will be disinfected before handing them over
• Towels and bed linen are washed at high temperature
• Open or foot-operated waste bins lined with a bag
• Vent filters are cleaned regularly

PROTOCOLS FOR POOLS / BEACHES

• Disinfect hammocks after every use
• Hammocks must be 1.5 metres apart
• Designate a staff member to manage the hammocks

PROTOCOLS FOR GUESTS

• Insofar as possible, payments should be done by credit card
• POS systems will be disinfected regularly

PROTOCOLS FOR OUR EMPLOYEES

• All members of staff know the new health and safety measures
• Our staff will wear gloves and masks at all times
• Staff uniforms are washed and disinfected daily
• Co-workers must stay at least 1.5 metres apart
• Daily control of the state of health of all employees
• Reception staff will disinfect the counter every time they finish attending a client

CATERING PROTOCOLS

• Orders will be served following all safety measures and delivered under a cover
• The hotel will offer take-away meals
• The number of people will be controlled to avoid overcrowding
• Menus will be removed from dining area